Text code: Entering a code sent via SMS is a common way to verify a user is legitimate. These may vary by platform, but here are some of the most common alternative verification methods: If you can’t access your Authenticator app, you can use alternative methods for logging into accounts. Select the marker of the lost device and click Erase iPhone. Go to iCloud Find Devices and log in with your Apple ID. How to erase an iPhone or other Apple device If you have more than one device, select the lost device. Android and Apple each have a process for erasing phones remotely - both are fast, especially if you use a device that’s connected to your Google or iCloud account. If your phone has been lost or stolen, erase the contents of the device to keep your personal information away from prying eyes. Here are the two steps to take if you lose a phone with Google Authenticator on it: 1. If you lose your phone with Google Authenticator on it, you should erase your phone remotely and use an alternative method to sign into your accounts with 2FA set up until you can install Google Authenticator on a new phone.Įrasing your phone is an important step to secure your digital identity in case your phone falls into the wrong hands. What should I do if I lose a phone with Google Authenticator installed? The Google Authenticator app can be used with almost any account that offers 2FA, including Gmail, Facebook, and many others. When you use an authenticator app, a code is generated immediately so you can verify your account in seconds. Google Authenticator works as a form of two-factor verification (2FA), which is a vital measure for protecting your online accounts and keeping them secure even if your password is stolen.
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